tabi well-being Privacy Policy
tabi well-being and its affiliates (collectively, “we”, “our” or “us”) recognize the importance of privacy. The purpose of this privacy statement (“Privacy Statement”) is to inform you about our privacy practices, including how we collect, use and disclose your Personal Information.
This Privacy Statement applies to all of our operations in Canada or operations in connection with Canada, unless we have provided you with a separate privacy statement for a particular product, service or activity.
Privacy Statement Updates
This Privacy Statement is current as of the “updated” date which appears at the top of this page. We may make changes to this Privacy Statement from time to time, which will become immediately effective when published in a revised Privacy Statement posted on our website unless otherwise noted. We may also communicate the changes through our services or by other means.
Please review this Privacy Statement carefully. By submitting your Personal Information to us, by registering for or using any of the services we offer, by using our website, or by voluntarily interacting with us, you consent to our collecting, using and disclosing your Personal Information as set out in this Privacy Statement, as revised from time to time.
TABLE OF CONTENTS
1.2 Personal Health Information 2
2.0 Your Consent to Collection, Use, and Disclosure 2
3.0 Personal Information We Collect 2
3.3 Third-Party Social Media Data 3
4.0 How We Use Your Personal Information 4
5.0 How We Share Your Personal Information 4
6.0 Opting Out of Communications 5
7.0 Retention of Personal Information 5
8.0 International Transfer and Storage of Information 5
11.0 Accessing and Updating Your Personal Information 6
12.0 Third Party Websites and Services 6
1.0 Definitions
1.1 Personal Information
"Personal Information" means information about an identifiable individual as described under Canadian privacy laws, which may include, but is not limited to, your name, e-mail address and telephone number. Personal Information does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, or work e-mail address. Personal Information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information.
1.2 Personal Health Information
Under the Personal Health Information Protection Act (PHIPA), Personal Health Information is “identifying information” about an individual, whether oral or recorded, that relates to the individual’s physical or mental health or the health care they receive. This can include information such as medical history, health conditions, and plans of service for the individual.
“Identifying information” includes information that identifies an individual or for which it is reasonably foreseeable that it could be used, either alone or with other information, to identify an individual.
2.0 Your Consent to Collection, Use, and Disclosure
We collect, use and disclose your Personal Information with your consent or as permitted or required by Canadian privacy laws, including PHIPA[1]. How we obtain your consent may be expressed or implied and will depend on the circumstances, as well as the sensitivity of the information collected. If you choose to provide Personal Information to us, we assume that you consent to the collection, use and disclosure of that Personal Information as outlined in this Privacy Statement.
If you wish to withdraw your consent to our collection, use or disclosure of your Personal Information, please contact us using the contact information in the “How to Contact Us” section below. In some cases, withdrawal of your consent may mean that we will no longer be able to provide certain products or services.
3.0 Personal Information We Collect
3.1 Products and Services
For individuals located in Canada, we may collect information from you or from your use of our products or services.
- We collect Personal Information that you submit through your use of our products or services, such as your name, e-mail address, business and mailing address, and other contact information.
- We may automatically collect usage data that is identifiable with you when you use our products and services, including location data, including GPS data and information relating to the addresses at which our products are deployed, such as latitude and longitude.
- We may automatically collect device information, operating system, version information and system configuration information, device and application identification numbers, browser type and version, device Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). We may also collect information about the features of our application(s) you accessed.
- We will aggregate and anonymize certain data collected in connection with your use of our products and services, which may be stored and used separately from the data and Personal Information referred to above.
3.2 Website
For individuals located in Canada who visit our website located at thrivewithdot.com or any of our related websites (collectively, “our website”), we may collect information from you or from your activities on the site.
- Like most websites and other Internet services, we may collect certain technical and device information about your use of our website, which may include your Internet protocol address, information about your device, browser and operating system, and the date and time of your visit, as well as the region or general location where your device is accessing the internet, and other information about the usage of our website, including a history of the pages you view.
- We may also use “cookies” or enlist third party services which use cookies to track your preferences and activities on our website. Cookies may store a variety of information, including the number of times that you access a site, your language preferences and the number of times that you view a particular page or other item on the site.
- If you enter information in the “Contact Us” section, we collect your name, email address, company you represent and details of your inquiry to enable us to respond to a general/business inquiry made by you on behalf of your company.
3.3 Third-Party Social Media Data
We may provide you with the opportunity to register for our services using your existing social media account. If you choose to use this method to register with us, we will collect information about you from the social media provider, such as your name, your email address, your activities, or your contact list associated with that account.
3.4 Health Information
With your consent, we will collect information that you choose to provide regarding your health and wellness as it pertains to the products and services used. Depending on the services and features you choose to use, we may collect the following sensitive health information:
- Demographic information
- Current mental or physical health status
- Personal goals related to health and wellness
4.0 How We Use Your Personal Information
We may use your Personal Information for purposes such as:
- providing you with our products and services and supporting your use of our products and services;
- contacting you relating to our products and services;
- monitoring the usage of our products and services to support their proper functioning and further improvement;
- analyzing the needs and activities of our customers to help us better serve them;
- generating de-identified data to conduct research and analysis related to our business, products and services;
- responding to inquiries and other requests;
- collecting opinions and comments about our products and services;
- developing marketing materials;
- providing you with information that we think may interest you, including information about our products and services;
- investigating legal claims; and
- for such other purposes as you may otherwise consent from time to time.
We may use your Personal Information for purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable Canadian privacy laws. We will process, collect, use, and disclose information received through our website only to pursue our legitimate business interests in keeping you updated on our services and products, respond to your queries, establish communication with you and your company, and to enhance user experience by analyzing your use of our website.
5.0 How We Share Your Personal Information
We rely on third party services providers to perform a variety of services on our behalf, such as data storage and processing service providers, and research and analytics providers.
If we provide information to service providers, we require that the service providers keep your Personal Information secure, and only handle it for limited purposes. We do not authorize the service providers to disclose your Personal Information to unauthorized parties or to use your Personal Information for their direct marketing purposes.
Additionally, we may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our products and services; (e) to protect our rights, operations or property; (f) to allow us to pursue available remedies or limit the damages that we may sustain.
If we otherwise intend to disclose your Personal Information to a third party, we will identify that third party and the purpose for the disclosure, and obtain your consent.
6.0 Opting Out of Communications
If you no longer want to receive marketing-related emails from us, you may opt-out of receiving emails by clicking the “unsubscribe” link at the bottom of any email you receive from us. You may also opt-out by contacting us directly using the contact information in the “How to Contact Us” section below.
We will endeavour to respond to your opt-out request promptly, but we ask that you please allow us a reasonable time to process your request. Please note that if you opt-out from receiving marketing-related emails, we may still need to send you communications about your use of our products or services, or other matters.
7.0 Retention of Personal Information
We will use, disclose or retain your Personal Information only for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by Canadian privacy laws.
If your Personal Information was collected in connection with your use of our products and services, upon request by you within thirty (30) days after the effective date of termination or expiration of the applicable term for such product or service, we will make any Personal Information related to those products or services for which such term has expired or been terminated, available to you. After such a 30-day period, we will have no obligation to maintain, provide or make available such Personal Information, and we may thereafter delete or destroy all copies of the Personal Information in our systems or otherwise in its possession or control, unless legally prohibited from doing so.
8.0 International Transfer and Storage of Information
Your Personal Information may be stored and processed at our offices in Canada or at the offices of our third party service providers, Firebase, in the United States of America. Other jurisdictions may have different data protection rules than Canada. While your Personal Information is outside of Canada, it is subject to the laws of the country in which it is located. Those laws may require disclosure of your Personal Information to authorities in that country. For written information about our policies and practices regarding service providers outside of Canada, contact our Privacy Information Officer at the email address below.
9.0 Your Privacy Rights
Depending on the region and its privacy legislation laws, such as PHIPA and PIPEDA, you may have certain rights that you are entitled to. This includes, but is not limited to:- The right to access your personal information that has been collected by us
- The right to make corrections to your personal information that may be inaccurate
- The right to withdraw your consent to process your personal information and request deletion
9.1 Children’s Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
10.0 Information Security
We have implemented physical, organizational, contractual and technological security measures with a view to protecting your Personal Information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such information.
Despite the measure outlined above, no method of information transmission or information storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the “How to Contact Us” section below.
11.0 Accessing and Updating Your Personal Information
We expect you, from time to time, to supply us with updates to your Personal Information, when required. We will not routinely update your Personal Information, unless such a process is necessary.
You may make a written request to review any Personal Information about you that we have collected, used or disclosed, and we will provide you with any such Personal Information to the extent required by applicable laws. You may also challenge the accuracy or completeness of your Personal Information in our records. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required.
We may require that you provide sufficient identification to fulfill your request to access or correct your Personal Information. Any such identifying information will be used only for this purpose.
12.0 Third Party Websites and Services
This Privacy Statement does not extend to any websites or products or services provided by third parties. We do not assume responsibility for the privacy practices of such third parties, and we encourage you to review all third party privacy policies prior to using third party websites or products or services.
13.0 How to Contact Us
All comments, questions, concerns or complaints regarding your Personal Information or our privacy practices should be sent to our Privacy Officer by email at tabiwellbeing@gmail.com.